Swift system implementation with standard solution

Heavy traffic on Budapest’s streets and ageing technology present a challenge for the city’s municipal transport authority, Budapesti Közlekedési Központ. Dispatchers only receive information regarding the traffic situation from drivers and then only have limited options to intervene in the current transport operations. Passengers also have no options to gain information about delays and cancellations.

BKK intended to implement a state-of-the-art IT system to provide dispatchers with a comprehensive overview of the traffic situation and additional management options. Plans were also in place to display dynamic passenger information at stops and in vehicles. At the same time, BKK also wanted to create a basis for future service expansions, such as the introduction of flexible e-ticketing. BKK decided in favour of IVU on account of the company’s experience gained from similar large projects as well as the quick-to-implement IVU.suite system. It was necessary to equip around 2,300 vehicles (cog-wheel railway, ferries, trams, trolleybuses, hybrid buses) with on-board computers.

IVU installed IVU.box on-board computers and IVU.cockpit operating software across the entire fleet.
A new control centre with 32 workspaces was set up in Budapest at the same time. The IVU.fleet
control centre software processes the signals of all on-board computers and clearly presents the current traffic situation. Numerous dispatch functions offer extensive operational control. IVU.realtime provides information for passengers. It processes real-time data for over 300 passenger information displays in the city and provides additional systems via standard interfaces. Finally, BKK uses IVU.control to evaluate its operating performance and service quality.

IVU.xpress, the IVU designed IT process, made it possible to modernise the entire Budapest fleet management in just two years. This is paying off. Customers are more satisfied with their transport services than ever before, also thanks to the extended information options for passengers.

Objectives

  • Complete modernisation of fleet management
  • Introduction of a passenger information system

Specific Features

  • Highly heterogeneous vehicle fleet (vehicle types, years in service, technical requirements)
  • Very short project duration