Efficient planning and dispatching with standard software

SBB Cargo, the freight transport division of Swiss Federal Railways, handles almost a quarter of all freight transport service in Switzerland. Extremely volatile conditions (such as changes to customer orders or train path availability at short notice, adverse weather conditions etc.) make planning in the highly cost-sensitive logistics sector more difficult. For this highly complex task, SBB Cargo previously used several different systems.

To replace the existing heterogeneous systems, SBB Cargo opted for the integrated planning and dispatching software IVU.rail. Key factors were the high level of standardisation of the system and the available optimisation components.

The introduction of IVU.rail has enabled SBB Cargo to plan and dispatch vehicles and staff in a fully integrated process from a long-term and short-term perspective. SBB Cargo also uses the wide-ranging optimisation tools of IVU.rail to ensure optimum utilisation of resources and to adapt planning to changed transportation requirements, even at short notice. The integrated employee portal IVU.crew.mobile also facilitates communication between dispatchers and staff. Printouts and notices are no longer required, and staff roster details can be viewed via browser, e.g. on a tablet, at any time.

Objectives

  • Replacing the diverse system landscape with an integrated standard system
  • Reducing IT operating costs
  • Simplifying and standardising processes
  • Automating and optimising resource planning and dispatching

Specific Features

  • Extremely volatile planning conditions