Ursula Fischer, project manager, at IVU in Berlin since 2015

Could you give us a brief introduction to yourself and your work?

I joined IVU after studying mathematics and working as a consultant. I work in the project area, and deal mainly with customers in Switzerland and Luxembourg – my work is focused on project management there. Accordingly, I have lots of contact with people. My work consists of communication. The biggest challenge here is implementing individual customer requests in a technically and professionally viable and appropriate way. I am a sort of interface between customers and Development, and communicate and translate in both directions. What I particularly like about this is that I can manage and satisfy both sides to a certain extent. This also enables me to play a part in enhancing our software.

What do you like most about IVU?

I find it exciting that we can achieve relevant and visible results in public transport with our work.
There's also the working environment, the team spirit and the motivation of each individual. Everyone is open, solution-oriented and committed. I get the impression that everyone also really enjoys what they're doing. Another thing is the helpfulness at IVU – there's always enough time to help someone. I also really like the autonomous organisation and working as well as the flexibility at IVU – in the project area in particular, there are always “busy spells”, and I love the fact that there is the opportunity for a “rest period” at IVU to make up for this.

What do applicants need to be successful in your job?

Flexibility, solution-oriented thinking and an interest in and enthusiasm for collaboration with customers as well as working together with colleagues.

How were your early days at IVU?

It was a warm welcome. I felt that my start at IVU was really positive. My colleagues were extremely receptive and accommodating.

Right at the beginning, I was involved in a small project for a north German transport operator with 100 buses from the start of the project. We introduced our IVU.crew product there. I gradually took on more and more tasks, and eventually took charge of the entire project. That was exciting for me, especially at the start. The project enabled me to understand how our product range is structured and how projects are carried out at IVU. On top of this, I learned a huge amount about how transport companies operate, and met the people who work with our software on a daily basis. For me, it was great to have customer contact and see what IVU software looks like in action so soon after starting.

What words would you use to describe IVU?

Openness and blue.